What To Do When Hit With Negative Reviews


With how much sway king kong advertising reviews and other online reviews have, it’s not surprising that businesses want all their reviews to be as positive as possible.

But negative reviews are the cost of doing business; they’re not a matter of if, but a matter of when. It’s not common, but it does happen. And business owners need to be able to address them properly.

Here are a few good ideas on what to do when dealing with negative reviews.

Be authentic and personal

The last thing people want to get when they post an online review is a canned response. If you or any of your employees respond to a negative review, they should share their real names, explain their position, as well as contact details. Being sincere is the key here; people are more open to discussion if they feel like they’re being acknowledged.

Acknowledge and apologize

Negative online reviews are, like in real life, from people that want to be heard. Before dealing with an issue, it’s important to talk to the customer, empathize with them, and apologize without making it look like you’re blaming them. You want customers to be satisfied with your brand after all.

Tactfully promote your business

As we’ve mentioned before, the key is sincerity. When people post king kong advertising reviews, they want their voices to be heard, and acquiescing to that is important. So when you’re trying to talk about how your business can do better to someone who wrote a negative, you want the discussion to feel like a normal conversation, not an ad. Make the customer feel like they matter, while also promoting your business and flipping the script.

Why You Should Visit Port Douglas


One of the many reasons why tourists visit Port Douglas is because it is known as the gateway to the only place in the planet wherein two of sites awarded as a World Heritage can be seen at once. Foreign travelers who are not familiar with the area make use of Cairns to Port Douglas shuttle just to see the world renowned beauty of the Daintree National Park and the Great Barrier Reef. This tropical paradise does not offer a glimpse into the Great Barrier Reef and the oldest existing rainforest in the planet but it is also home to many picturesque beaches. When put together, this piece of North Queensland is considered to be a paradise of its own.

Travelers who are planning to visit can access Port Douglas through Cairns. Flying from any major cities in Australia will guarantee a direct flight going to Cairns. From there, Port Douglas is 1 hour away when travelling on the road while a light aircraft or a helicopter can finish the trip within 15 minutes. Those who are landing at Cairns Airport will be able to get to Port Douglas through airport transfers and shuttles.

If you love beaches, it is recommended to take the road trip in order to see the beaches. On the way, you can also take a rest and visit the Hartley’s Crocodile Adventures which features jumping crocs. You can grab a bite from a café located within Ellis beach or you can visit Thala Beach Lodge which offers coffee and even lunch. Do not be surprised if you see a crocodile or two as you pass by the bridge at the Mowbray River especially during low tides.

Make sure to plan your trip before heading on to the Great Barrier Reef. There are many experiences to try there from snorkeling, fishing, diving, scenic flying, sailing and adventure. Majority of the boats going to the reef is stationed at the Marina Mirage. Also, do not forget to ask the operator of the Cairns to Port Douglas shuttle if they are also offering trips going to Daintree National Park in order to make an arrangement beforehand.

Best Things To Do While In Phuket, Thailand


Phuket, Thailand is a wonderful place to visit, and it isn’t hard to see why, considering the 5 star boutique hotel in Karon, the beautiful beaches in Kata, and so many other things that the place has to offer.


Big Buddha

If you are checked in at a 5 star boutique hotel in Karon, you might want to check out the Big Buddha as well. The 45-metre high statue is located at the peak of the Naked Hills at Ao Chalong. Made with white Burmese jade marble, the structure is reinforced with concrete. Its construction began in the early 2000s, but it took eight years until it was named Phra Putthamingmongkol-akenagakhiri. Visitors are advised to dress modestly around the area.


Fresh Seafood

For those looking for fresh seafood, Rawai seafood market is the right place for you. Just a short distance away from Rawai Beach, the market sells freshly caught fish, crabs, prawns, octopus, and mussels that you can buy from the fishermen themselves. Then walk across the street and look for a shack or a local restaurant that would cook this seafood for you at a very low price. Dishes could be fired, grilled, steamed, or cooked in different styles like Western, Chinese, or Thai. Mango sticky rice is a must try desert around the area.



The Peranakan Museum at Old Town in Phuket brings visitors in a historic journey of how Thailand welcomed Singaporean and Malaysian migrants, who were descendants of Chinese migrants who got married to local Malays. They later become more popularly known as Peranakans. Their community had distinctive cuisine, fashion, and architecture, and the museum could attest to that.



Before the day ends, head over to Prompthep Cape where you can see a breath-taking view of the sunset. Located at the southernmost tip of Phuket, it also has an elephant shrine, a lighthouse, and some market stalls and restaurants.


Phuket has beautiful beaches that tourists from all over the world would love to visit, see, and swim. However, the place has so much more to offer, from great fresh seafood, to a rich history, and places with breath-taking views.

South America Travel Tips


There are a lot of things to keep in mind before you head for someplace new. Whether it’s a beach stay in Thailand or a South America tour, it’s a good idea to learn a bit about the place you’re headed for. Now, it might seem rather overwhelming to have to learn so many things, but once you get there, you’ll find the effort worthwhile.

Here’s some tips for travelling in South America.

Just as planned.

South America is a place full of wonders. In a funny way, it quite literally has wonders; two of the New Seven Wonders of the World, in fact: the Christ the Redeemer Statue in Rio de Janeiro, and Machu Picchu in Peru. The continent’s pretty big, though, with 12 countries, meaning you have to plan your trip in order to get the most out of it.

Speak like the locals.

Portuguese and Spanish are the two most common languages in Southern America, meaning that it’s a good idea to brush up on them. You don’t need to be fluent like the locals, as knowing just some of the basic phrases and words will help a lot in your trip. Even just learning how to say “I don’t speak Spanish or Portuguese” in either language can work wonders.

Become one of the locals.

South America is a continent of culture, with several major powers like the Inca Empire leaving their mark on the continent. The continent also has several UNESCO World Heritage Sites, so there’ll be no issues with your South America tour, in terms of things to experience. But more than archaeological sites and history, culture is also in the food and the drink. Make no mistake, South America is a place full of flavour and fun, with many restaurants and bars for the food connoisseur.

Pack smart, and have duplicates ready.

South America, as we’ve mentioned before, is full of diverse landscapes and climates, so you need to plan for your trip. You also need to carefully consider what you’re going to be taking with you, from clothes to toiletries to key documents. Have the latter properly organized and duplicated in case something goes awry. For the former two, take note of which country you’ll be in; for example, Patagonia is known for having weather that changes at the drop of a hat.

How To Make The Most Of Your One-Day Bangkok Trip


Visiting Bangkok for a single day is possible as long as you have the right itinerary. You must secure a budget Sukhumvit hotel before anything else. There are a lot to do within the metropolitan city even just for a day. Aside from the attractions, you can also try the delicious food in the country and experience their nightlife before the day ends.

For the morning, your schedule will consist of visiting three attractions – Grand Palace, Wat Pho and Wat Arun. Many consider Grand Palace as the most grandiose attraction in the country. This is basically a huge complex consists of traditional Thai temples as well as historical establishments. The most popular buildings inside the complex are the ChakriMahaPrasat hall and the Temple of the Emerald Buddha or known to locals as the Wat PhraKaew. For tourists, the Grand Palace ticket is worth 500 baht.

Wat Pho is the neighbour attraction of the Grand Palace thus it is recommended to visit this after. The temple is considered to be one of the oldest in the city and it features a statue of the Reclining Buddha with a height of 160 feet. This is also where the very first massage school in Thailand is located. Wat Arun, means Temple of Dawn, is located just across the Chao Phraya. This is one of the most impressive temples in the city and perfect for taking pictures.

For lunch, there are a number of places to choose from including Krisa Coffee Shop, Old Town Café and KruaKhun Kung.

In the afternoon, the itinerary consists visiting the Khlong Tours of Thonburi, Jim Thompson House and National Gallery. The Khlong Tours is perfect for experiencing the busiest districts in the city as well as the most modern. Jim Thompson House is a museum filled with art from Thailand and Southeast Asian countries. This is open to the public since Jim Thompson, the owner, disappeared in Malaysia. Last stop in the afternoon is the National Gallery.

Dinner choices include ThipSamai Pad Thai, Sala Rattanakosin Eatery and Bar and The Deck by the River. There are many luxury hotels in Bangkok but you can get a budget Sukhumvit hotel if you don’t want to splurge.